These Terms & Conditions ("Terms") govern your use of Gransino and apply to all registered accounts. By completing the login process and accessing your account, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any provision, you must discontinue use of Gransino immediately.
These Terms were last updated in 2026 and apply to all users based in the United Kingdom.
Access to Gransino is restricted to individuals who meet all of the following criteria:
Only one account per person is permitted. Duplicate accounts will be suspended, and any associated balances may be voided. You are responsible for ensuring that all registration information provided at the time of Gransino login is accurate and kept up to date.
Gransino operates in compliance with UK Gambling Commission (UKGC) licensing requirements. As part of mandatory Know Your Customer (KYC) procedures, you may be required to submit identity verification documents before withdrawals are processed or bonuses are released.
Acceptable documents typically include:
Failure to complete verification within a reasonable timeframe may result in account restrictions. Gransino reserves the right to suspend access pending the outcome of any verification review.
All financial transactions are processed in GBP unless otherwise stated. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard.
Withdrawals are subject to the following conditions:
Deposits are non-refundable except where required by applicable law or regulatory obligation.
Bonuses available through Gransino are subject to individual terms attached to each offer. General conditions that apply to all promotions include:
Misuse of promotional offers, including but not limited to coordinated play intended to exploit bonus structures, may result in account suspension and forfeiture of associated balances.
Gransino provides a suite of responsible gambling tools in line with UKGC requirements. These include:
To activate any of these tools, navigate to the Responsible Gambling section within your account settings. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
Gransino reserves the right to suspend or permanently close any account under the following circumstances:
You may also close your account voluntarily at any time by contacting the customer support team. Remaining balances of verified funds will be returned subject to standard withdrawal procedures.
These Terms are governed by the laws of Great Britain. Gransino holds a licence issued by the UK Gambling Commission. Any disputes arising under these Terms are subject to the jurisdiction of the relevant UK courts, and you may also have recourse to the relevant Alternative Dispute Resolution (ADR) service specified in your account documentation.